PBJ & Associates strives to deliver a holistic approach for your organisation. We believe that achieving successful outcomes requires an understanding of your business. By considering your people, processes and performance, we seek to improve outcomes by working with you to manage both growth and risk.
The ability of organisations to effectively use people is a key to the development and implementation of innovative ideas and the creation of successful outcomes. The ability of people to develop appropriate expertise, work together, gain credibility and convince organisations to undertake change is a measure of their skill and perseverance. This requires organisations to encourage robust discussions and develop accountable relationships amongst individuals and work groups.
Organisations must be willing to challenge the status quo if they want to create exceptional outcomes. They need to be willing to undertake honest examination of their processes and fix the structures that inhibit change. They need to develop an effective management hierarchy, with a well-bounded culture that sets direction, but does not constrain creativity. Above all, avoidance of mediocrity and the development of a collaborative culture that works for the good of the organisation will produce successful outcomes.
All innovation and change to improve performance involves taking risks. These risks need to be acknowledged, owned and managed by the organisation. Allowing people to implement projects without assessing the risks and having back-up plans can be detrimental. Establishing measures, checks and guidelines can facilitate innovation while maintaining compliance and risk management. However, when things go wrong, a well-structured review process can lead to significant performance improvement.